Customer Care

Delivery & Postage

All orders are sent registered via Australia Post. Standard delivery time within Australia for in-stock items is 3-10 working days and approximately 14 days for international orders. 

Returns & Exchanges
We want you to be completely satisfied with your purchase. If you're unhappy for any reason, we'll gladly accept the return of merchandise within 14 days of receiving your order under the following conditions.
- Merchandise must be returned with your proof of purchase (ie. your receipt or invoice)
- Items must be returned unworn and in its original condition including all tags etc. 
- Customers will be responsible for shipping and handling charges for all returns.
If the merchandise is faulty in any way please contact the office to arrange an exchange or refund.  

Please contact us if you have any queries:
Phone: 07 47240218
Email: pbra@pbr.com 

Returns address:
PBR Australia
PO Box 979
Townsville, QLD 4810